We have updated our terms and conditions to better reflect the realities of plating and metal finishing processes. Please read below, or, click HERE to download them as a PDF for your future reference.


17 July 2015 SUBJECT: Terms and Conditions of Sale   PURPOSE: It is generally recognized that even after employing all the science known to us, and that science executed by capable men with years of training, there are still variables in the Electroplating and Metal Finishing fields. Therefore in order to avoid misunderstandings, we have adopted the following TERMS AND CONDITIONS which are based upon the Terms and Conditions adopted by the Indiana Metal finishers association, Inc. as the custom of the trade.

  1. We warrant the processing and finishing shall we meet the customer’s specifications supplied in writing with the other and that such processing and finishing shall be free from defect in material or workmanship. All methods and procedures to be followed will be listed on the Purchase Order by the customer before we begin work. We will follow those methods and procedures and will assume no responsibility for the corrections of such methods and procedures of the result when they are followed. We assume no liability for subsequent failures or defects resulting from a method or procedure not listed on the Purchase Order.
  2. Our liability for any cause is limited to the cost of direct labor and material of product lost or directly damaged by our processing or two times our processing charges on such material, whichever is lesser. Our charges are based on this policy limiting liability.
  3. No claim for shortage in weight or count will be allowed unless made in writing and presented or mailed three working days after receipt of material or merchandise by the customer or the customers consignee to whom it was delivered, provided however, a shrinkage of quantity in processing of two percent and in case of reel to reel plating, five percent shall be allowed without charge or liability.
  4. Any material or merchandise found upon inspection, to be improperly processed by us will be refinished without charge provided:
  5. That notice of defect is given in writing within TEN (10) working days from the date of delivery.
  6. That we are given the opportunity to inspect the material or merchandise prior to rework and/or any types of credit.
  7. That the materials or merchandise returned are in the same condition as when originally shipped. Processing or assembly of any such by you, your vendor or customer, or any other party shall constitute a waiver of any liability on our part.
  8. EXCLUSION OF WARRANTIES: The warranties and obligations described herein shall be in lieu of any other warranties, express or implied, including, not limited to, any implied warranties or merchantability or fitness for a particular purpose and shall be in lieu of all other obligations and liability for our own negligence arising out of, or in any way connected with the work to be done pursuant to this agreement.
  9. We assume no liability for any loss of or damage to the merchandise or material while in transit to or from our factory, whether in trucks or vehicles owned by us, the customer, or any third person acting in our or the customers behalf.

17 July 2015   SUBJECT: Terms and Conditions of Sale

  1. In the event that results from metal finishing operations are unsatisfactory due to metal imperfections, charges in grade or composition of materials, manufacturing and/or fabrication imperfections, usages for which we have no control, the customer would be required to pay the contracted amount for the finishing operation performed.
  2. We reserve the right and option, to reject work or to make an extra charge for finishing any base metal below our agreed standard.
  3. We assume no responsibility for defective plating or other finish on materials or merchandise previously plated or finished by others.
  4. We shall not, under any circumstances, be considered as an insurer of customer’s material or merchandise and shall not be liable, regardless of cause, even as a result of our own negligence, for the loss by fire, explosion, theft, pilferage, vandalism, casualty or acts of God while such material or merchandise is in our possession. The provisions of this section may be altered or modified by separate written agreement and any liability we assume will be covered by a separate charge for such coverage.
  5. Quotations are open for acceptance thirty (30) days from issuance. After thirty days, prices and terms of any orders, quotations, purchase orders or blanket purchase orders are subject to change without notice, unless otherwise specified.
  6. All quotations, orders, or agreements, or modifications thereof, are contingent upon and subject to any and all occurrences beyond our control, including but not limited to, strikes or boycotts (whether occurring at our factory, your plant or factory, the plant of factory of any supplier, either of the customer or of ourselves, or elsewhere), accidents, thefts, fires, war, shortage of materials or equipment, casualty, or acts of God, and we shall not be liable for failure to perform any agreement for such causes.
  7. For special or experimental processing and finishing, our charges are not contingent upon the end result or success of the work agreed upon with the customer.
  8. Deliveries made by us within ten (10) days of the time specified shall be deemed in full compliance with our agreement. We reserve the right to make partial or installment deliveries, for which the customer shall pay at the contract price. Defective delivery or non-delivery with respect to any installment or partial delivery under this contract shall be a servable breach and shall not give the customer the right to treat the entire contract as breached.
  9. Special tools, racks and fixtures required for the performances of the work herein described which have been designed and/or built by us shall be and remain our property whether or not customers is charged with the time and/or material in connection therewith.
  10. In the event of customer’s cancellation of order, the customer shall reimburse us for the work completed and work in progress and for tooling engineering expenses incurred in connection with such order.
  11. All customer’s merchandise in our possession shall be subject to a general lien for all monies owing by the customer to us whether or not due or payable, and whether or not such monies are owing to us for our work, labor or services rendered, or materials or equipment used in connection with such merchandise
  12. During storage and transportation of customer’s material or merchandise, customer’s containers used for delivery to us shall be used for reshipment and any damage resulting from the use of such containers shall be at the customer’s risk. Should customer desire other packaging or containers, we will charge for material and handling and will provide such service upon receipt of a written order.

17 July 2015   SUBJECT: Terms and Conditions of Sale

  1. Franke Plating Works Terms for all receivables is NET 30 Days unless negotiated and agreed upon by Franke Plating Works in writing prior to your Purchase Order and that requested work arrives at Franke Plating Works. Invoices unpaid on stated due date will be given a 14 day grace period and on the 15th day shall be considered delinquent. All delinquent invoices will have a 15% finance charge added to that invoice. Any customer that an invoice delinquent for 30 days will become a cash on delivery (COD) customer for a period of 90 days.
  2. The provisions of the uniform commercial code shall govern unless these terms and conditions provide to the contrary and all interpretation of the terms of the transaction between the parties shall be governed by the laws of the state of Indiana.
  3. The Processing of parts may be affected by the regulations, both federal and local, imposed upon the plating industry.
  4. The provisions hereof constitute the entire agreement between the parties. Any changes, alterations, waivers, or modifications with the respect either as to the job performed or the terms of the sale, or any other matter set forth herein must be in writing and signed by a duly authorized representative of our company. These terms and conditions shall apply to this and any future order or agreement for the processing of any materials or merchandise.